Europa Casino Review9 / 10
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Operated by Wisenet Services Ltd, out of Nicosia, Cyprus, Europa Casino is one of the landmark presences of the online gambling industry. The UIGEA had taken a crippling toll on the operation, but the casino survived, having shifted its focus to customer loyalty and full satisfaction. Europa Casino makes sure that each and every one of their customers is treated like a true VIP.
The approach is apparently successful as Europa Casino attracts a high volume of players.
An obviously European-themed Casino, Europa Casino is run by the online gambling professionals behind Vegas Red, Casino Tropez and Casino del Rio. Despite the European theme though, Europa Casino remains a truly international destination.
Europa Casino is powered by the good-old, fully reliable, yet graphically dazzling Playtech software. Stability and functionality is definitely not an issue here. The size of the file you need to download in order to install the online casino is a mere 3MB, so you’ll be able to fetch it quickly, even through an extremely slow connection.
The graphics engine is a fully 3-D one and Europa Casino features a no download flash version too, where would be players can give their games a test-run. As far as game selection is concerned, Europa Casino can be considered one of the best. They have European and American roulette, slots of all types, baccarat and blackjack. You’ll find everything a top-class online casino should offer you here.
Europa Casino’s payout rates are in the 97-98% range on table games, various card games, poker games and video poker games. Slots feature a slightly lower payout rate of about 95,83%.
The sign-up bonus that Europa Casino offers is a little tricky. They do offer a 100% match on player deposits, up to a massive $2,400, but there’s a little catch in it. Because they aim to keep their players coming back, it is not in the interest of the casino to give them the bonus all at once. Rather, the $2,400 bonus is spread over a two-year period, which means that in order to make the most of it, players will need to return and to re-deposit every month, for 2 years. What you get is basically a 100% match on your first deposit of the month, up to $100, for two full years. At the end of it all, you’ll have collected $2,400 in bonus money.
Besides the above described sign-up bonus system, Europa Casino offers numerous other promotions. If you’re a high roller and you make a $1,000 deposit to start things off, you get a $500 bonus on top of your regular sign-up bonus. On top of that, you’ll become a VIP and you’ll earn a $25 weekly loyalty bonus.
Comp points can also be earned and they can be traded in for cash or for merchandize. There is no shortage in the number of deposit and withdrawal options offered, however, if you use the methods preferred by Europa Casino, you’ll get an extra 15% bonus on top of everything else.
Despite the fact that Europa Casino’s website is only available in English, support is offered in several other languages as well. French, Italian, German, Russian and Spanish are supported as well as Turkish, Swedish and Dutch.
Players can also turn to the FAQ section of the site for support or they can ask for help via email or through the phone numbers offered. It is a shame that such an otherwise excellent online gambling operation does not have live chat support. Email responses are fast and efficient though.
Licensed by the Kahnawake Gaming Commission, Europa Casino undergoes audits by Euro Partners and Technical Systems testing too.